I only gave them one star because zero isn't an option! I paid $155 for this app because I've been having issues with my daughter. The app didn't work from the start. So after being in contact with them doing everything they told me to do it still didn't work so I asked for a refund. I was told it was no problem I'd get my money in 3-5 business days. That was 3 weeks ago and I still haven't received my money! They even stopped communicating with me! I don't know who's in charge but this is an awful company I would RUN! If you have issues you WILL NOT GET YOUR MONEY BACK FROM THEM!