Developed in part with a grant from
the National Science Foundation

Member since September 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 13

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Jeanette

MedicalAlert

MedicalAlert

9/14/18

I ordered MedicalAlert for my 82 and 84 year old parents. Customer service is awful! I had a difficult time getting bills but they would call and harass my parents about payment. My mom set off the fall pendant often, accidentally. The responders were rude to them about it. I canceled the service, sent back the equipment, they received the equipment on August 21 and sent me a bill on September 3. Now they are going to still make me pay the August bill. Stay away from this company!

Jeanette hasn’t received any votes.

Jeanette hasn’t received any thanks yous.

Jeanette doesn’t have any fans yet.

Jeanette isn’t following anybody yet.

Similar Reviewers on Sitejabber

joank57
4/16/18

We obtained a Medical Alert for my mother in August of 2017. Fortunately, she never had to use...

robertr348
3/20/18

After a dozen attempts to reach someone to correct account mistake and dunning notices, finally...