JA Z.

Dear Member,

We are sorry to hear you feel this way.

Please be kindly informed that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We review every complaint individually and always strive to resolve any problem in a satisfactory way. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations. From our side, we have done everything to make the platform safe.

We are building a secure platform where we try to make sure the person on the other side of the screen is real and interested in communication. To do so, we have arranged communication with Regional Partners worldwide so they could assist with the registration of the members from their countries. Passing the verification in person is more trustworthy since the member will be interviewed eye to eye. There are many good-looking members on the platform. Living in the social media age, you can't always tell where it is a natural beauty and where it is a great make-up, light, and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible.

We carefully consider all complaints received from members of our website. If such complaints allege the dishonesty of a member and a breach of our terms, we investigate them. We do not pay the validated members for communication with other members and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.

We provide our members with a fast and convenient environment to make new bonds on the platform. Our team has the ability and determination to protect the rights of every member of the website.

However, we do not guarantee and do not promise members any specific results from using the platform. All the members registered on our platform are mere users with different reasons to communicate with other people. All the users have their own purpose to use our website, hence the experience of each particular user is unique, as well as their results from using the platform.

Some members may use general messages found on the Internet or translated, e.g. by Google translator or the translator, to set up an initial contact. We give all the members an opportunity to initially reach the person they are interested in. Some people chose to use our website to find interesting interlocutors, some seek popularity, some users are here to find friends or like-minded people, some people want to establish international acquaintances to share their traditions and experience, or even meet and find a partner, for instance.

If you've found somebody not trustworthy enough, you are welcome to specify the ID of the member and explain what made you think the person is not the one she/he pretends to be. We will immediately review this case.

Let us know via email at support@latinfeels.com if there’s anything we can do for you.

Sincerely,
Latinfeels Customer Support