I purchased an mp4 player which looked like an ipod but was not, it was garbage and already had music on it. I asked to return it, they said to send it back so i did. They said they would be refunding my card, this has been going on since OCTOBER and to date, have still not received a refund. I've sent them NUMEROUS emails asking about the status of the refund and after the first email, i received a response saying it would be 5-8 days. Since then, i've tried contacting them once a week and have not received a reply. My advice, do not purchase anything from this company.