I bought a e300 razor scooter for my 10 year old after researching it and thought i would get in early for xmas,, scooter was left outside my door in plain site when 2 foot over would have been unseen. Xmas comes, ive charged it up and am shocked at how slow it is i thought it may need time too wear in. After a week no improvement. Its then i noticed the motor size was 250 watt. It is bigger or smaller depending what country you live in. I also noticed two of the foot plate bolts were worn, she has charged up the scooter 5 times. She lives on a small island and rides too the shop about 8 min there and 8 mins back,, it then slows to walking speed,, after 5 chargers it stopped charging at all. I know chain drive can be noisy but this sounds crunchy,, this leads me too believe its a refurbished unit,, i rang got a returns number RMA number is **************. Was asked how i would like to see this matter turn out. But this is no guarantee how it would be,, i answered refund.or replace/or supply correct motor and part refund as i believed at the time the motor was the wrong size. Few more days past still nothing now it wont even charge,, i bought this scooter for my 10 year old autistic girl for xmas from catch not a on line seller. Ive sent a request for a update,, no response. I presume im going too have too post there junk back at my cost,, but i think i will buy her a alidi scooter and catch can go bugger off as i will use every platform available too me too review my dealings with catch, catch can jam there scooters and anything else they funtastic or toys r us sell. It wont take back what should have been a great xmas present but i will make sure catch know not too take a dump on this Australian, she is so disappointed, it was clearly a con too get rid of old stock or refurbished stock,, its my opinion unless i change my mind that catch is a complete con, I do have Australian consumer protection and will see how that pans out. I will also go on talk back radio and have a wah wah there as well. I will also advertise my dealings in the local paper for free,, i will make a youtube video of the scooter and my dealings with catch, com.au then i might go too the small claims court after i contact consumer affairs' i might even visit there warehouse just so i can do a google review on google maps the bunch of in my own opinion con artists who are just above pedophiles but below used car sales men,, you bet im pissed off at catch.com.au this has been a truthful review by jason taylor,, the opinions in this review reflect my opinion at this time and maybe forever,, so too the moon catch, com, au