Jason G.

Constantly freezing on football games. I checked with technical support and they said my internet connection was weak but that isn't the case because it's only on football games. Hopefully the NFL doesn't use this network next season

I posted a review about a terrible experience with lids on 12-3-23 and fan relations reached out to me and basically made me more mad. Today lids customer service resolved the issue within 20 minutes. I know people make mistakes and that's ok but when a business takes accountability for their mistakes shows they care, and at the end of the day that's all you can hope for. I'm completely satisfied with the outcome and look forward to more purchases from lids.