Janice E.

I forgot to skip the month, so I called hoping that they would understand I couldn't afford it this month and do something about it. I talked to this guy and he said nothing could be done and deactivated my account. Then I called back to make sure there was nothing they could do and I spoke to this girl which said, that she can do a courtesy refund for one of my accounts. She told me to hold because she was trying to figure things out. Then I get transferred to the really rude guy that helped me the first time. He starts telling me that it was a misunderstanding what I had been told from the girl, he wouldn't even let me talk which was really annoying. I told him I would use up my credits and will never shop from them again and he seemed happy about that.