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Janet Y.

Contributor Level

Total Points
80

1 Review by Janet

  • CashCashPinoy

11/27/15

Beware of Cash cash I bought the Azure Urban residence overnight stay, all u can do is sleep in a tiny room for overnight. U cannot use any amenities, game room, pool, movie room etc are exclusive for unit owners only. But if u ask cash cash they say that u can use all the amenities for free.IT'S NOT TRUE. Use of pool is on the check in date only and u have to pay 20php per person and up to 4 beyond 4 have to pay 800php.other amenities are NO NO to guest.

Tip for consumers:
AFter all the emails and all the calls I made they just reply you with excuses that they will have to investigate this happen NOV.17 ,2015 up to this moment no one replied or responded to my email anymore.I think the ccp are all dead, they just ignore all your emails and if you call them you have to wait for the long queue, and the only response you'll get from them is to wait until they have info or response from merchant etc....all dawdling excuses.

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Gilbert B. – CashCashPinoy Rep

Hi Janet,

Thank you for the e-mail and we are very sorry for your bad experience. As I discussed it to the higher management the merchant who practice disregard the contract that both parties agreed on. Thus can hurt the our reputation in offering what is written on the deal itself.

For future clients that will have issues same as above, we encourage you to let us know by calling (02) 683-25-00 / (02) 683-25-55 or e-mail support@cashcashpinoy.com so that we can apply a solution for it.

Sincerely,
CashCashPinoy

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Gilbert B.
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