Janet C.

I placed an order on 10/24 and on 10/25 the order status said processed. When the status didn't change to shipped by 11/8, I called and told that it was on the way and to call back if I didn't receive it by 11/18. I called today, 11/14 because the status still did not say shipped. I was told that there was a glitch in the system and that the orders were shipping today. I received an email this afternoon saying that due to a system problem my order wasn't processed; but was cancelled. It also said I could place a reorder. I called and asked why they couldn't process it and I was told that I had to reorder and that my refund would be processed in 3-6 days. Don't waste you time; and don't tie up your money! In my case it was $547!