I have experienced, freezing of locations where you can't do anything. Support says they are sorry. That doesn't help when you have purchased rubies and tools to play the game only to lose them, and there is nothing you can do. It is frustrating and disappointing to play. It also affects guild winnings. Many members are getting fed up and leaving because of all the issues and no end in sight. This has been going on for a while. At this point I would not recommend Mytona to anyone.