DO NOT USE THIS COMPANY. They are taking advantage of people during this global crisis. My husband is an ER doc risking his health and our family's heath during this crisis. They are refusing to cancel and refund the stay we booked through VRBO. SHAME ON YOU! VRBO is reimbursing fees and cancellation penalties to ALL owners. VRBO is strongly advising you, PADZU, to fully refund our stay, yet you still refuse to give our money back. SO LOW PADZU!