Jane C.

I left eye glasses at the hotel. I paid $50 to have them shipped, after providing photos to the front desk. They shipped me the wrong glasses (mine were ladies' sunglasses and they sent me men's prescription glasses) and then proceeded to lose mine. Company would do nothing to make up for the error of completely stunned and obviously negligent staff. Had to buy new prescription sunglasses costing me another $150. Nobody cares! No accountability for hiring stupid employees. I will sleep in my car before I stay at a choice hotel again.