I used florist.com to deliver a Mother's Day arrangement to my Mother In Law and the bouquet was nothing like the description given or the picture shown on the order site. What was delivered looked cheap and tacky. It honestly looked like someone had pulled a bunch of weeds from a ditch and put them in a vase to deliver. I informed customer service of this atrocity and their response was if you didn't take a picture to we won't be doing anything about it.
There are a lot of options out there when sending flowers, I urge you NOT to use this one.