Jana W.

To verify my reservation tripres wanted me to fax them a copy of front and back of my credit card and driver's license and then told me that they would not shred the information once the reservation was confirmed - they would file the copies in a file cabinet. I told them I was not okay with them keeping the copies in a file cabinet and asked them just to cancel my reservation. They charged my card anyway and have refused to refund my money. I had to go to my bank and dispute the charge to get my money back. BAD WEBSITE TO DO BUSINESS WITH!