Ordered package and guaranteed delivery before Christmas. I notified them immediately after seeing me delivery was scheduled for 12/27. They said UPS is not calculating for their terminals being open on 12/24. Come on. UPS has been in logistics before Rogue was even a thought. Surprise the package was delivered on the 27th. Rogue says you can send it back and we will refund you. I should have followed my own advice. Any company that does not have a number to call like American Airlines, you should know their service is poor.