jamie a.

I have called, written, emailed and faxed every organization that I can that is somehow involved. Turbotax won't even speak to me about the accuracy guarantee because there isn't a line on my IRS letter showing fees but they deducted $4,000 saying it wasn't calculated properly so why am I not able to speak to CS with Turbotax on this? Can't reach the IRS to save my life or the tax advocate. So far I have lost $5,400 and NO ONE will even speak to me for me to find out why! Will NEVER use turbotax again and will tell the entire world that will listen not to use them.