Big R.

I completed an hour long video call in late January and today (2/21), I was notified that I was not getting paid my $60 participation fee. Not even partial payment. This platform only works if you can respond to a survey test within 10 to 15 minutes from when the email was sent out. They also send out a lot of study invitations at 2am to 7am weekday in the States because I believe their a European company. The two LIVE video online sessions I participating in both moderators were from European countries, reason why they require you to signup for early morning sessions. If you want to evaluate websites for 30 minutes for $8, then go ahead and signup. But remember you only get accepted in about 50% of the test evaluations. Below example of what my recent email stated:

We're sorry to inform you that your participation in the study -xxxx hasn't been approved and you won't receive the study's incentive.

This may be a result of one or more of the following scenarios:
You may have not been thinking out loud as required.
You may have not spent enough time performing the required tasks or questionnaires.
The technical quality of your participation may have been poor or incomplete due to one or more of these reasons:
Poor internet connection.
Poor microphone or camera quality.
Poor overall quality as a result of too many windows, tabs or apps running at the same time on your device.
To avoid this from happening again in the future, please review these best practice recommendations in our Help Center.

Don't get discouraged! Next time, make sure your device is ready for the study and do your best to provide top-quality feedback.
 
Kind regards,
IntelliZoom Panel Team