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Jake B.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Business

Member since August 2016

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1 Review by Jake

8/30/16

Less than one day after launching my first campaign using Emercury, every one of my seed email addresses started receiving massive amounts of spam. I have been using these seed addresses for over 5 years on my usual ESP without ever receiving any spam and I have never used any of them anywhere else so the only possible explanations for the spam influx are either Emercury distributed my lists to spammers or Emercury was hacked. In either case, I would never trust my subscribers to them again.

Tip for consumers:
Start with a test list of fresh seed names and monitor for incoming spam for several days before loading any real subscribers.

Value
Quality
michaelb400
Michael B. – Emercury Rep

First let me say I apologize for you having a bad experience with Emercury however I can assure you that no one at Emercury distributed your list since we dont mail ourselves and no one has access to exporting your lists within our company. You are the only one who has that access. Secondly there is no incident of being hacked. Each customer db is a separate DB and there is no overlap in any database of any customer. Finally we have many customers using Emercury for the last 10 years and never have I heard of an incident like this. If you are looking for some resolution on this issue please feel free to reach out to our support team at Emercury anytime. We are available via chat, toll free and email.

Jake Has Earned 2 Votes

Jake B.'s review of Emercury earned 2 Very Helpful votes

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