I ordered an essay to be done within 3 days by 9pm. At 10pm I sent a question where is my paper and they started something like: it will be downloaded in a minute, we cannot reach a writter, you can expect a paper in a while… That continued for more than 2 hours and after that they told me that there is no paper at all. They took money! Then told me that I can expect 10% off for next order. Who is stupid to make another order, when they broke the agrement firs time? Than, they told me the manager will contact me! I do Not want to speak with manager! I want my money back!