I was an expert on liverperson with all 5 star ratings and reviews... later liveperson was merged to prestoexperts and I started using same account on prestoexperts as well, due to this migration my ratings were not migrated to Prestoexperts. I worked for sometime on prestoexpert and got good ratings from my clients. Lately I stopped getting any projects at all, later I found that my profile is rejected in Prestoexperts. My previous earnings are still stuck with them. They never released my earnings. Now it's almost 2 years and even after making numerous requests to them for releasing my earnings, they don't bother to answer now.
I always received a 5 star rating from my client and I never charged a client if he was not happy with my work. I'm not sure why my hard-earned money is not released by them.