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Worst experience ever!
I ordered Theragun prime in October. One week later, I received Theragun mini. I've immediately made a call to customer service on 12/1/21. They emailed me later, requesting further information (serial number, order number etc.). I have no longer heard from them. Since then I've sent 6 emails. I always get the same answer/request and no further information! They have been resolving this issue for 16 days now and haven't resolved nothing! I DO NOT RECOMMEND purchasing anything from Therabody, this has been the worst experience ever!
Tip for consumers:
Do not order anything - it is not worth the struggle.
Products used:
Wanted Theragun Prime, got Theragun Mini - could not return the item.
J. R.'s review of Therabody earned 3 Very Helpful votes
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