I sincerely suggest that no one orders from this website.
I had placed an order for the cake to be delivered in the USA on 14.11.2022 for my niece's birthday to be delivered on 15.11.2022. I got a confirmation on email for the same. The cake was not delivered and there was no intimation for non-delivery either by email or through message. I lodged a complaint online through their website, still no response. Then I called customer care on 18.11.2022 and it was informed that it could not be delivered and they will refund the money in 5 working days. I asked the reason for non-delivery but the girl at customer care was clueless and couldn't respond to it.
I have never faced such an issue with any service provider. This Company has absolutely no care for customers' feelings and is running a sham business GiftaLove.
Had I never called and taken the follow-up, they would have never responded.
I seriously advise people to never order anything from this COmpany website.