Israel V.

I purchased a Samsung 75 inch on the evening of January 31,2024, from BJs.com.
I noticed after paying for the tv, that the sales tax did not compute the 7 percent tax rate.
I tried cancelling the order but was not able to do so. I called their customer service, and was told that due to the manufacturer coupon, the tv was taxed as the original selling price of $1799.99 vs the sales price $997.99. Okay, I accepted it. However, I checked the same Samsung 75-inch tv at Samsung.com, Amazon Costco.com, and guess what, they did not tax on the full price but rather on the actual sales transaction or price That was strike one. Now on the shipment, the tv was at a warehouse in Jax, Fl on Feb 2,2024. On Feb 3 it was at Atlanta Ga. On Feb 4 in transit to Orlando, FL and it arrived at an Orlando Fl warehouse on Feb 5,2024. The earlier scheduled day for delivery was for Feb 12, so my purchased tv, which was already billed to my credit card, was going to sit in a warehouse for a week. That was strike two. I set-up the Feb 12 delivery date and was told it will be between 10am to 4pm. Come Feb 12, I got a call at 7am, that the delivery was on its way to my home. Less than an hour later, they were knocking at my door. The box was dirty and was damaged. STRIKE THREE. Now Bj's return policy required a return authorization, and return shipment to be paid by the buyer, unless the shipment was damaged. I took it back directly to the BJs store and requested a full refund. I may add, I subsequently purchased the tv from Sam's Club and unlike Bj's, tax was on the sale price and unlike BJs no tax on the extended service contract.