JLP, supposedly a local, family-owned cleaning and yard-service business since 2006, was given a 5/5 rating, based on supposedly 40 ratings. We hired them based on those recommendations. Jorge, the owner, arrived, covered in muddy clothes, with two non-English speaking Latinos who evidently had never cleaned windows before. Most of the outside windows were done by them. Jorge did take his muddy shoes off when he came into the house to clean the upper inside windows - but his socks were just as wet and muddy and left the worst footprints all over our wooden floors.
Needless to say, the windows are not clean, the floors were a mess, and he charged $100 more than our previous cleaners (who were not good either, but at least came in clean socks!)
Of course, Jorge, supposedly LLC, did not give us a receipt, so we have no proof of purchase for his service,