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I am trying to set up a study since more than a month. The website is unfortunately providing a 404 error page at various stages of this flow. I contacted support multiple times with screenshots + even a video of my screen recording showing the problem.
So much effort so that even after a month and many emails there is still no solution and very poor follow-up.
Just fyi I'm quite proficient with web technologies and provided even data from my web inspection tools, it's not likely that the issue is on my side.
PS: after couple of weeks more, I'm simply ignored by their customer service.
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A survey site that pretends to care about privacy, and is unnecessarily strict and vague about...
