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Kobo's customer service has proven to be extremely poor, and the warranty does not cover anything at all! Feels like a scam
My Kobo, which cost around £300 with the pen, has white lines out of nowhere (there was NO pressure put on the device and it did NOT drop), and the company refuses to fix it, even if I OFFER TO PAY for the repair. How is this even remotely acceptable?
£300 to the bin, and the company can only offer me a £10 discount on a new? No chance i'm ever buying a new one. A disgrace. Kindle
It is!
Products used:
Pen and Kobo Sage
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