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alix w.

Contributor Level

Total Points
186

About Me

avid cosplayer, photographer, and artist

1 Review by alix

  • DistinctiveFabric

10/27/14

I ordered a few fur samples from Distinctivefabric.com in order to assess how much/what kind I would need for a project I was working on. If you sign up for an account, they give you 5 free samples with free shipping, so I ordered 3 free samples and was pleased when they arrived within a week of ordering. After making my selection, I bought a yard of the expensive fur, and waited to hear back from them regarding shipping dates and such. I got the confirmation email shortly after ordering and my payment was taken through Paypal the next day- all as it normally goes in the online ordering business.
And then I waited.
And waited.
I hadn't heard anything from them for two weeks, then I get the "Customer Satisfaction Survey" in my inbox, after never getting any other kind of correspondence for the past two weeks.
I needed my fabric this week in order to finish a project due next week, and now I'm going to have to cancel my project entirely after never receiving my shipment.
Distinctive Fabric has not responded to my calls or emails, so I'm going through Paypal to get my money back.
Do NOT buy fabric through this company! Even though they seem responsive with samples they will take your money and run when you actually purchase something.
Buyer beware!

alix Has Earned 6 Votes

Alix W.'s review of DistinctiveFabric earned a Fraud Buster vote

Alix W.'s review of DistinctiveFabric earned 5 Very Helpful votes

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