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Purchased 2 x dragon trees plus various corteen pots from the Home Show Darling Harbour 21. 05. 21 where they were exhibiting. We paid upfront $6550. 00 Inv. 1214 They held the items for us till we moved into our new home mid Sept. 21. Took pictures of the trees at the time of purchase and when they arrived 1 of them had yellow leaves.
At no point did they tell us that the planters that they were supplying didn't have bases. Since it was viewed at an exhibition centre on a cement & tiled floor we had no reason to believe that they were only supplying a ring of corteen. We emailed Michael Johnson several times, he never replied. Tried calling him many times, he wouldn't take the calls and never called back. Sent emails showing a $2920. 00 tree that was yellow. No answer. That tree is now dead. When we took it out of the planter found that there were no roots. Then took the other one out of the other planter (which still has leaves on it and also starting to get yellow) to see if that had roots, same story NO ROOTS. We have been DUPED, CHEATED, SWINDLED. Once Michael had our money he didn't want to know us.
I have been trying to upload a copy of the invoice 1214 but it isn't allowing me to do so as it wants this in a format that I don't know how to create.
Tip for consumers:
Don't know what to advise as one wouldn't expect to be sold a plant/tree that doesn't have roots.
There wasn't any way of knowing this until it was too late.
Products used:
Purchased 2 x dragon trees plus various corteen pots from the Home Show Darling Harbour 21.05.21 where they were exhibiting. We paid upfront $6550.00 Inv.1214 They held the items for us till we moved into our new home mid Sept.21. Took pictures of the trees at the time of purchase and when they arrived 1 of them had yellow leaves.
At no point did they tell us that the planters that they were supplying didn't have bases. Since it was viewed at an exhibition centre on a cement & tiled floor we had no reason to believe that they were only supplying a ring of corteen. We emailed Michael Johnson several times, he never replied. Tried calling him many times, he wouldn't take the calls and never called back. Sent emails showing a $2920.00 tree that was yellow. No answer. That tree is now dead. When we took it out of the planter found that there were no roots. Then took the other one out of the other planter (which still has leaves on it and also starting to get yellow) to see if that had roots, same story NO ROOTS. We have been DUPED, CHEATED, SWINDLED. Once Michael had our money he didn't want to know us.
Used before and was happy with the time it took to receive the item
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