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They do not check the information the landlords post, even the verified ones. If the landlord doesn't respond to your booking request (something commun in my experience) you immediately lost your money and time for at least the next 15 days, the refound policy is messy and delayed on propose so they can keep "helping you to find a similar place" 9/10 they will do nothing and they take like 2 days to find something that is not even useful.
Avoid if possible!
Tip for consumers:
Do not use
Products used:
Non, they managed to lose everything
Ian F.'s review of Erasmusu earned 4 Very Helpful votes
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Empty.
I thought I was making a request to see if the apartment was available and if I could get in...
I booked a room and I found out there are 4 of the exact same rooms in the exact same apartment...
Dear Ian,
We are sorry to read this review, we always do our best to help everyone, unfortunately, sometimes there are no options that fit and of course, in these cases, the booking is cancelled and refunded.
According to the Terms of Use, read and accepted before booking, it is stated that payment is required to complete the booking. The owner has 48 hours before confirming (to check availability) and at all times the Erasmusu team offers its help to find a solution.
We have checked in the system and your booking has been refunded.
We hope you will find accommodation soon. If you need any help, here we are!
Best regards,
The Erasmusu Team