I reached out to Uplift Desk's customer service team for assistance with the standing desk I purchased in the summer of 2020. Avalon is the rockstar at Uplift Desk that handled my request. From my initial request Avalon was fantastic, providing clear and concise steps to troubleshoot my issue as well as additional guidance with submitting a warranty request. They were enjoyable to work with throughout the process, responding quickly and politely.
If anyone reading this ends up submitting a customer service request to Uplift Desk you'll be in great hands working with Avalon and the rest of their team.