When I took my crossfire to the Chrysler dealership, they filed a claim for me with Total. So far Chrysler's been terrible and it took them two and a half weeks to get the transmission fixed. They took way to long with the first two claims I had and they said Total didn't pay even though they did. So Im thinking of trading it in and going with a Dodge Challenger. So far Total Auto Protect has been nice and professional. No complaints here