Howard B.

I purchased Business Class tickets through this online agency and received about a 15% discount from the going retail price seen on the airline's website. Our flight home was cancelled and the airline put us on other flights and we were downgraded to Coach. When I contacted the airline after we returned home to get a refund for the difference in price between Coach and Business, the airline informed me that we would have to have our travel agent make the request. It has been months and numerous phone calls to YourBusinessFlights and we still have not received our refund. This is about $2000 or so and nothing to sneeze at! I highly suggest not using this company for your travel needs.