We bought the phone. Gave them 2 codes to transfer my mother n laws old phone number. They gave her a dummy number. Wouldn't transfer old number. We canceled the phone. Within the first month. She had another phone we are paying for with her old number. Forgot about. Life goes on right. They are still charging us. Called to cancel it again. After telling the lady to cancel the phone over 3x's she still had not canceled the phone. She never gave me a satisfactory answer why it wasn't canceled before. So, flustered! Scam artist!