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I was a long time customer and bought many things from them. I had bought a shirt and a pair of shoes and decided to return the shoes and got an RMA number and after I had done it online decided to return the shirt as well. I called and got an RMA number and put both items in the same box. They received the box that had both items, and returned the shoes but said they never received the shirt. I tried to deal with them for a month about this and the CUSTOMER SERVICE was the worst. So I called my CC company and told them and they credited me for the return. Now Net a porter said they don't want me as a customer unless i pay for the shirt that I returned. I said NO thank you I don't want to be a customer of your site any longer.
Holly D.'s review of Net-A-Porter earned 3 Very Helpful votes
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