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Hollie N.

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1 Review by Hollie

Look Fantastic

  • Look Fantastic

“Customer Service? What's that?”
5/29/20

I live in the US, so I placed my order on the US site. My order was shipped from lookfantastic UK via Royal Mail on 5/7/20 (per Royal Mail) with an ETA of 5/10-5/14. According to Royal Mail, the order left the UK a week later (5/14). The United States Postal Service has yet to receive the package (3 weeks after the order left lookfantastic). I understand the possibility of extended delivery time, but this is just taking WAY TOO LONG. I can't get an answer from lookfantastic. I doubt they even have a customer service department.

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