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Herb G.

Pittsburgh, Pennsylvania

Contributor Level

Total Points
160

2 Reviews by Herb

  • Burgess

7/6/23
Verified purchase

This website is a re-branding of DirectGardening.com and is the same company with the same policies. While not 100% a scam, very draconian company that sells you dormant plants that may not last, and has long lead times and horrible customer service. See the full review at https://youtu.be/mlu45c2VbCU

Tip for consumers:
Refund policy is store credit vouchers. You _MUST_ keep your shipping label. They use some 1970s database server from the stone age. Customer service has to be whipped for a response. Even the replacements they sent me needed replacements sent. It becomes a neverending chase to get your money's worth, which ultimately never happens. Be happy if you get 5-10 good plants out of 100. For example they sent me 6 dwarf cherry bush dormant starters and 3 worked out well, but the rest were dead

Products used:
10% of what they sent me is still alive in the garden, i still use their fertilizer concentrates but since they have been discontinued, even their replacements need replacements.

  • Eburgess.co

7/6/23

This website is a re-branding of DirectGardening.com and is the same company with the same policies. While not 100% a scam, very draconian company that sells you dormant plants that may not last, and has long lead times and horrible customer service. FWIW its https://www.eburgess.com/

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