I recently ordered 3 items on Nov 21rst for a Christmas present and upon giving the item to the recipient on Christmas Day the items were not what he expected.
I returned the items in the original packaging and was issued a Rougue GC.
I did not want a Rougue GC I wanted a refund! How can you possibly buy a gift for someone for Christmas and give it to them and still be within your 30 day return window.
You should absolutely have a bigger window at Christmas for returns and on top of that having to pay to return a Christmas gift is unbelievable.