First of all 1 star is extremely generous. If they had an option for negative stars, I would have used that. I tried to contact them twice about just one of some several bad delivery orders that I placed through their online chat window but just ignored my complaints, insisting that I was lying about some of it and basically acted in the worst possible way customer support reps are supposed to. They were rude, vile and aggravated. All I wanted to do was to see why my deliveries were constantly very late (ex. A 40 min [their claim] delivery would take at least double that), why their drivers were unprofessional, rude and had body odor so horrific that I literally lost my appetite. I then tried contacting a chat supervisor over the phone and she was even worse. Not only did she condone her employee's terrible behavior, etc., she then went on a tirade because she couldn't believe that I would report such bad behavior that she was perfectly fine with her employees displaying. Every employee I ever experienced from their company made Satan's and Hitler's love child seem like the Dalai Lama. I then went onto glassdoor.com to see how their own employees liked working there. Some of the headlines of the reviews said "WORST COMPANY", "Some of the worst people you'll ever meet", "Horrible company to work for" and "What a horrible group of people".