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I ordered glasses and did not receive the correct order. Customer service is accusatory and basically tells you its your fault. Then they told me to wear them as they take time getting used to. I've worn glasses my entire life and could not see out of them AT ALL. After sending a copy of my prescription to them all I got was a link to the 14 day return policy. The policy is minus shipping and handling. If you're getting your first discounted pair like I am, shipping is gonna cost about what the glasses did. So you're gonna be out twice the money essentially. Buyers beware.
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We are very sorry for your bad experience. Can you email us with your request? If it is our responsibility we will redo it for you as soon as possible for free.servise@sllac.com