Heather D.

I ordered two shirts of the same style, two sizes. Took one out of the bag and hated the material, so I put them both back and returned the package. Return was confirmed. A week later I received a package back from LP with one of the shirts I'd returned, with a letter stating that I had returned a stained shirt so therefore I wouldn't receive a refund. This shirt they sent back to me had a gray tinge around the neckline (the shirt is white). I never even tried on the shirt, let alone wore it. The company has accused me of returning a worn, damaged item, when really they are the ones who are selling a damaged product to begin with. I've sent dozens of emails, sent messages through social media and their chat. I've gotten no response other than one "the decision has been made and we can't reverse it". I've also left a negative review on their website that they never published. I'm so furious with this company and their unethical business practices.