Harry G.

Don't get the 7/11 app on your phone. The company's security on your data is completely lacking and when you finally get to speak with someone. They cannot speak english or cannot they help you. My credit card got hacked on the APP and 7/11 will not accept any responsibility for it. The Waco TX stations have been hit a lot lately so we thought a local small town of West,TX would be safe. No it isn't, 5 days after stopping for some diesel. My card got charged at a station in north Dallas over 100 miles away. Then they wanted to argue that the card was shown. The card was in my pocket. After two weeks of calling and calling I posted it on their facebook page. Then I finally was told nothing we can do about it maybe your credit card company can help you. Then today five days after I get an email saying they could do anything. I get another email saying if you don't answer this we will close the case. I wrote them back and told them they really needed to talk among themselves. (My personal opinion "It's an inside job"

I have have tried to purchase from them 5 or six times. Each time if the order is accepted you have to wait for another email from them to ask for your card. I have received three emails from them accepting the card to only later for them to cancel (Due to Insufficient funds. Even thought our credit card shows accepting them, then Shop X refunding them.) We travel as a lot for company business so we have to keep one of the credit cards with plenty of available for foreign travel all the time. This last order an email came in about 5 minutes after the order placement and a new company was requesting a credit card information on a newly required order form. Indicated they were working with Shopiosx and I believed it because the only site I was on was Shopiosx and it was in the usual time frame. This time Capital on sent me a fraud notice and was my order a mistake? I responded no it was OK. Twenty seconds later Capital one send me another text and said I needed to call in to their investigation line that this was a fraud. They had to cancel my card and reissue a new one as they told me. I tried to contact Shopiosx and all they could claim was my card wasn't good and I was going to be banded. I told them their site had been hacked and they needed to get thier IT to look over things. All they could do then was say Capital One and I were wrong. I'm posting this to help others that may fall in to this trap. The best thing is Capital One has always been great at watching over us and taking actions. Please be carful with this site. Companies have BOTs that do reviews. I am coping Capital One. Thanks all

Response. FYI all. After I had my new card issued and blocked this company. I did a down payment on a new lexus on line that same week. No problems with card or the dealer. Believe what you want but be carful of these folks. PS new car came in and gets 40+MPG.