Harriett f.

I decided to try this service. After receiving a couple of items I decided that this service was not for me. I went online to cancel my service and it said I had to call and cancel my subscription. When I check my bank account... they had already charged me for service for September. This caused my bank account to be overdrawn. I had to wait until Tuesday to call. The person I spoke with yesterday never put any notes on my account or even canceled my account. I asked for a supervisor and was told they were in a meeting and they would call me back. Well I call today and they tried to give me the month off at 50% and add another garment. I kept saying I want to cancel and my money back and if he can't help me then give me a supervisor. I am then told a supervisor would call me back within 24-48 hours. REALLY! Then oh if we receive the garments back within 7 days then we will refund you your money. That doesn't do me any good; as if I could have canceled my service then they would never have charged me! I feel like they are going to keep my money by saying they never received the items back. I will never refer or use this service again after this. All I want is my money back!