Harold M.’s Reviews of Bilberry Freight & more

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Freight

7/17/21

I called to make arrangements for my enclosed 20' trailer across Canada. The Date was set, the truck never arrived on the date. I gave it a few days and called Diego and he gave me the truckers number to call directly. I called the trucker and he said he was still coming but the rate was low? And he had to make money? ThIs rate was set and agreed on way before this? I tried Diego and Fred again to see what was going on. They said the trucker stopped taking their calls and they are trying to get another truck which never arrived, 1 month later, my trailer is still not delivered. I called to tell them We decided to drive across Canada ourselves and to refund the $900.00 deposit. They texted me And told me where to send the subpoena because they did their job and lined up the truck? WTF!
Don't waist your time trying to use this Company. Any good reviews written For this "Company" have to be BS.

Tip for consumers:
I called to make arrangements for my enclosed 20’ trailer across Canada. The Date was set, the truck never arrived on the date. I gave it a few days and called Diego and he gave me the truckers number to call directly. I called the trucker and he said he was still coming but the rate was low? And he had to make money? ThIs rate was set and agreed on way before this? I tried Diego and Fred again to see what was going on. They said the trucker stopped taking their calls and they are trying to get

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I called to make arrangements for my enclosed 20’ trailer across Canada. The Date was set, the truck never arrived on the date. I gave it a few days and called Diego and he gave me the truckers number to call directly. I called the trucker and he said he was still coming but the rate was low? And he had to make money? ThIs rate was set and agreed on way before this? I tried Diego and Fred again to see what was going on. They said the trucker stopped taking their calls and they are trying to get another truck which never arrived, 1 month later, my trailer is still not delivered. I called to tell them We decided to drive across Canada ourselves and to refund the $900.00 deposit. They texted me And told me where to send the subpoena because they did their job and lined up the truck? WTF!
Don’t waist your time trying to use this Company. Any good reviews written For this “Company” have to be BS.

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Bilberry F. – Bilberry Freight Rep Over a year old

Dear esteemed customer, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.

We would like the opportunity to investigate your feedback further and fix the situation you have been through.

Please feel free reach out to support@bilberryfreight.com with any further comments, concerns, or suggestions you wish to share.

Bilberry Freight Online Team