Harold L.

I needed a PC control board for my washing machine.U. A. P. Was by far the least expensive, especially with free shipping. The day after I purchased my item I went online and saw a lot of bad reviews. I was afraid I wouldn't receive my product for a week or more and It might be damaged. I had a hard time finding their contact info. But I found their phone number., I really needed this part soon. I ordered the same part from a company who guaranteed same day shipping and I called to cancel from U. A. P. But no one answered when I called. 10 mins. Later I got a call from them. She said it was to late to cancel the order it had already shipped. If I wanted to return the board, she would gladly send me an RMA there would be no restocking fee. Both control board orders came the next day at the same time from the same warehouse, and in great shape. Needless to say I returned the more expensive one. I would absolutely do business with U. A. P in the future.