I've been a listener for more than a year, talked to hundreds of people. A handful of them were pleasant, long and productive talks. I still join and listen to folks to this day.
That said, this is a tiny fraction of everything that does not go wrong with this site. The concept itself is already a flawed mess that probably does more harm than good.
Completely unmoderated, anonymous chatrooms for people in need of support and folks willing to listen? That surely won't attract trolls, virgins, incels and hateful folks. Especially not on the listener side. Right? Yeah. The amount of venters i hear complaining that the previous listener was terrible to them for the most various vile reasons is very concerning, let alone the amount of virgin, usually pajeet $#*!s looking for some pathetic sexting on a god forsaken venting website. Its just sad.
And guess what, owners also have a fair bit of paid services at your disposal. This is why they really don't give a $#*! about these very dangerous potential issues at hand, the free chatrooms are merely a bait, a placeholder for ads about their paid services.
It is truly disgusting and i hope that less people come to this cesspool seeking for help.