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Awful worst customer service ever! They speak like robots. They doesn't try to help at all. I bought a cloth in their store and tried to return it in a week, they declined it and said that I can return it just in three days! I contacted them online and they said that I can return in 30 days, I sent them the receipt around 5 times and asked them several times, they said that I need go to the store and refund. And in the store they declined it again. I emailed them again and asked to check the bill (there it says return in 3 days) and they said that I can't return it. AWFUL SERVICE! And three days for return!
Tip for consumers:
Awful worst customer service ever! They speak like robots. They doesn’t try to help at all. I bought a cloth in their store and tried to return it in a week, they declined it and said that I can return it just in three days!! I contacted them online and they said that I can return in 30 days, I sent them the receipt around 5 times and asked them several times, they said that I need go to the store and refund. And in the store they declined it again. I emailed them again and asked to check the bi
Products used:
Awful worst customer service ever! They speak like robots. They doesn’t try to help at all. I bought a cloth in their store and tried to return it in a week, they declined it and said that I can return it just in three days!! I contacted them online and they said that I can return in 30 days, I sent them the receipt around 5 times and asked them several times, they said that I need go to the store and refund. And in the store they declined it again. I emailed them again and asked to check the bill (there it says return in 3 days) and they said that I can’t return it. AWFUL SERVICE!!! And three days for return!!
Hanna K.'s review of Stradivarius earned 2 Very Helpful votes
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