Hanim D.

Prestigia support team are not updated with current situation in my country which the government suddenly announce travel restrictions due to spikes of Covid-19 cases. I am not able to go to the hotel due to the restrictions and would like to move my booking date until the travel restrictions is lifted. The government announcement is last minute so it is definitely not my fault. I really don't want to cancel the trip, I just want to change the date until the government lift the restrictions. This situation should be an exemption. I am willing to pay modifications fee to change the date instead of getting charged for no show. This is a very bad experience and this is going to be the first and the last time I'm using Prestigia.com. I will never use Prestigia.com again in future!