Hailey G.

I have never been a big fan of their products but I know plenty of people who love their website and stores. Christmas is coming up so I purchased an expensive chain from them for my boyfriends present. The chain came and it looked nothing like the picture and I absolutely did not want to give it to my boyfriend so I paid $15 to send the chain back and I have not received a refund or anything. I have contacted the company 4 times and they have not even given me a response back. This happened early November and it's December still being ignored and still have not gotten my $125 back. The product was in perfect condition when I sent it back, this is disgusting behaviour from them and I don't think I will ever buy anything from them again.