I had ordered a dress from site middle of March and did not receive dress til second week of May! I needed dress for a wedding. Repeatedly emailed them and was told it would be shipped next day every week. After multiple emails and asking for refund and cancellation of order, company refused refund! Never going to order from this website again! Worse customer service. I have ordered from other sites and usually they are over by a few day or a week. Would recommend ordering from another place or ordering 2 months or more in advance!
We apologize for the delay in receiving your order and for any inconvenience this has caused. We understand your frustration and assure you that we are working diligently to resolve this issue. Please provide us with your order details, and we will investigate the status of your shipment and expedite the delivery process. Your satisfaction is important to us, and we appreciate your patience and understanding.