G T.

I used to love Hubble. I have used them for years and suggested them to many people. I will say they must have switched shipping services. I know they currently use ups innovations now and I have had my last two shipments "have issues in shipping." Both times I have had to complain and got the "shipping is not in our control." Now I could give grace for this happening once, but twice in a row...NO. Basically, now both shipments in total took over 20 days to arrive to me. I used to have them arrive within 5 days. That is unacceptable. I basically go those 20 days with no contacts which is pretty awful. I am not asking for much, but maybe when a re-shipment is needed to be sent a customer service agent could have the ability to send it two day shipping... What I got is, I am sorry there is nothing we can do it is not our fault and your shimpent may arrive within the next 5-7 business days. I need to find a new contact service...